GDPR Compliance Statement

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Australian privacy laws.

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you submit information through our forms, you provide explicit consent for us to process your data for the stated purposes.
• Legitimate Interests: Processing necessary for our legitimate business interests in providing window manufacturing services and responding to inquiries.
• Contractual Necessity: Processing required to fulfill contractual obligations when you engage our services.

Your Rights Under GDPR

If you are located in the European Economic Area, you have the following rights:

Right to Access

You have the right to request access to the personal data we hold about you. We will provide a copy of your data in a commonly used electronic format.

Right to Rectification

You can request correction of inaccurate or incomplete personal data we hold about you.

Right to Erasure

You have the right to request deletion of your personal data under certain circumstances, including when the data is no longer necessary for the purposes for which it was collected.

Right to Restriction of Processing

You can request that we restrict processing of your personal data in specific situations, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller.

Right to Object

You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time.

Data Protection Officer

For questions regarding GDPR compliance or to exercise your rights, please contact our data protection team at [email protected] with "GDPR Request" in the subject line.

International Data Transfers

Your personal data is primarily processed and stored in Australia. If data is transferred outside Australia or the EEA, we ensure appropriate safeguards are in place to protect your information.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable data protection laws.

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority without undue delay and, where feasible, within 72 hours of becoming aware of the breach.

Last updated: July 2024